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Rescuing failing cloud migration during M&A integration

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Industry

Insurance

Challenge

Progressive enlisted a global system integrator to merge two legacy claims systems into a single cloud-based platform. Eight months into the project, the team was behind schedule, over budget, and leadership lacked clear visibility into the project's status and future projections.

Results

Using a product-based methodology, Digineer consolidated 14 work streams into 6 capabilities, creating greater transparency and focus on the bigger picture while enabling more focus on detailed issues, some of which resolved within weeks. Restructuring the program restored credibility with the Finance team and became a new standard adopted by other programs across the IT department.

Digineer Services

Project Rescue & Recovery, M&A Integration, Cloud Migration

www.progressive.com
14
Client Teams
140+
Team Members
18
Vendor Integrations

Partnering with Digineer has transformed our business. Their cutting-edge strategies and AI-powered targeting have significantly boosted our online presence and revenue.

Sarah Johnson

Chief Marketing Officer @ StellarForge

progressive-insurance-signature_hres_web

About Progressive Insurance

Progressive Insurance is one of the largest providers of car insurance in the United States, offering a wide range of coverage options for drivers, homeowners, renters, and more. Founded in 1937, Progressive is known for its innovative approach to insurance, including its use of technology to provide customers with easy access to services and personalized pricing. Through its diverse product offerings, competitive rates, and commitment to customer service, Progressive has become a trusted leader in the insurance industry, helping millions of customers protect what matters most.

The Challenge

Explain the challenge or opportunity in front of the customer before they did business with you. This could be either a reactive reason (i.e. the customer had an issue that needed to be addressed) or a proactive reason (i.e. there was untapped potential that was unleashed by working with your business, product, or service).

The Solution

In this section, speak about the decision process of your customer. Speak about how they discovered the product, what other solutions else they considered, and what made them ultimately decide to select your product.

Then, talk about how the customer started using your product to better their lives and/or their business. This section should mention specific features unique to your product that made their success possible. If available, include at least one quote from your customer in this section for their point of view.

Break up these sections with testimonial quotes or other highlights that reinforce your case study narrative.

The Results

In closing, speak to the results your customer saw after using your product. This section can be supported by statements, quotes, visuals, graphs, and metrics. Whatever you decide to include, be sure it illustrates how much of an impact your company made on your customer.

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